Expertise
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ShareAs a FBI approved channeler, DTIS operates the nation's largest civilian clearinghouse for fingerprint, biometric and biographic processing. Created to provide cost effective and expedient background checking services, DTIS provides biometric background checking for every active airport employee – 1.2 million people – including all airport workers, Federal Transportation Security Officers and Air Marshals, Alien Flight School participants and general aviation crews. Our experience goes well beyond aviation. Other organizations such as the State of Alabama, General Information Services (GIS) and Citi have turned to DTIS to address their requirements.
Since our inception, DTIS has facilitated more than 5.1 million biometrically-based and 2.0 million biographical background checks and has processed in excess of $150 million in electronic funds transfers.
We enjoy a customer satisfaction rating of 96% – an unheard of mark in any credentialing or security program – and have achieved an industry low error rate for fingerprint transmissions to the FBI of <2% through value added processing prior to submission. The average government error rate is 8%. Our industry low error rate will ensure that the fingerprint/biometric data can be processed the first time it is collected, virtually eliminating the need for an enrollee to be re-fingerprinted.
Every day, we endeavor to provide the highest level of service to each of our customers. Through a mature set of processes and procedures, we are able to consistently provide a level of customer support and quality of service that cannot be equaled.
Our clients include:
- U.S. Transportation Security Administration
- U.S. Air Marshals Program
- Alien Flight School
- Commercial Airlines
- DTIS performs background checks for crew, pilots, mechanics and other personnel
- Commercial U.S. Airports
- U.S. Airport Workers Security Program: DTIS performs background checks of all workers requiring access to secure areas of airports
- U.S. Registered Traveler Program
- Alabama Department of Human Resources
- DTIS performs background checks for DHR employees, day care workers, elder care workers, foster parents and adoptive parents
- Australia Post
- Trust Based Services Program involving the provision of secure, flexible biometric enrollment services to government and commercial organizations
- General Information Services
- FBI criminal history background checks to meet federal requirements for the banking industry
- Large system integrator
- 250,000+ PIV- I credentials for employees and contractors
Our Network
Our strategic corporate relationship with The UPS Store® network provides us with 4,400 professional and conveniently located fingerprint locations domestically.
With 83% of the US population located within ten (10) miles of a The UPS Store location, we are able to provide unparalleled coverage for fingerprint collection nationally.